The best salespeople are made, not born: through practice and coaching
The idea Tutel is built on
67% of sales reps don’t expect to hit quota this year
Salesforce, State of Sales, 6th edition, 2024
Teams with structured, ongoing coaching win 66% of forecast deals, versus 44% for teams that coach at random
CSO Insights, Sales Enablement Optimization Study, 2017
A week later, people who practiced recalling material remembered 56% of it, versus 42% for people who re-read it
Roediger & Karpicke, Psychological Science, 2006
85% of consumers prefer speaking to a real person for customer support
AnswerConnect / OnePoll survey of 6,000 consumers, April 2026
64% of customers would prefer companies didn’t use AI for customer service
Gartner survey of 5,728 customers, 2024